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Online Help & Information
For online help and information, visit our CommuterDirect.com® Help & Information System.

CommuterDirect.com® Customer Service
For additional assistance with your transaction, or to ask commuting or CommuterDirect.com® shopping questions, please contact Customer Service:

CommuterDirect.com® Customer Service
PO Box 12176
Arlington VA 22219
Phone: (703)228-RIDE (7433)
Fax: 703-524-4959
TDD (deaf and hard of hearing only, calling from MD, DC, and VA): 711
Email: questions@CommuterDirect.com

Office hours: Monday - Friday, 7 a.m. - 6 p.m. (eastern time).

CommuterDirect.com® Manager
Ron Ison
Phone: 703-524-4920 or 703-228-RIDE (7433) ext. 206
Email: rison@commuterdirect.com

To ask questions in person or purchase tickets, tokens and passes over the counter, visit any of the four Arlington locations of The Commuter StoreĀ® or the Mobile Commuter Store.

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We appreciate your comments about this site and suggestions for improvement. Please email them to questions@CommuterDirect.com.

About CommuterDirect.com
CommuterDirect.com is a service of Arlington County Commuter Services. More information..

News...

Federal Triangle Metro station to remain closed Saturday

Metro’s Federal Triangle station will remain closed for Saturday’s Women’s March on Washington following security and logistical considerations stemming from the presidential inauguration, the transit agency announced late Friday. Read more...
Faiz Siddiqui, January 20, 2017, Washington Post

Travelling to, from Union Station January 18-22

The presidential inauguration on Friday, January 20, and related events, are expected to bring large crowds to Washington, D.C. Amtrak, MARC, VRE, and Metrorail passengers arriving at or departing from Union Station should allow extra time. Tips from Amtrak.
January 13, 2017, CommuterPage.com