Sign Up for a SmartBenefits Personal Account

A CommuterDirect.com or Commuter Store SmartBenefits Personal Account allows you to use employer-provided SmartBenefits to purchase the transit tickets and passes you need for your commute on transit systems that don't accept SmarTrip cards (VRE and MARC Commuter Rail, and MTA Commuter Bus). You will be able to purchase your tickets and passes on CommuterDirect.com or at any Commuter Store or Mobile Commuter Store location.

Before you sign up, you must be registered by your employer in Metro’s SmartBenefits program.

Talk to your employer to find out if you are registered. If you are, your benefits will be assigned to a particular SmarTrip card number. You will need that card number to sign up for a CommuterPage.com or Commuter Store SmartBenefits Account.


How Does It Work? Once you are signed up, your employer-provided transit benefits will automatically be placed in your CommuterDirect.com or Commuter Store SmartBenefits Account each month. You can use the funds in your account to purchase tickets and passes for your commute. You will have the option to allot some of your benefits to your account, and download the rest to your SmarTrip® card.

How Do I Sign Up? On the next few pages, we will ask you for the information needed to set up a SmartBenefits Personal Account. You will be able to assign your SmartBenefits to either CommuterDirect.com or the Commuter Stores. If you already have a CommuterDirect.com account, you will be able to assign your SmartBenefits to it. If not, you will be able to create a new account. Select one of the options below to get started.


News...

Metro introduces new features for MetroAlerts

The new features allow Metrorail and Metrobus riders to customize the alerts they receive by day and time, and allow multiple email addresses or phone numbers on one account. Read more...
December 10, 2018, WMATA

I-66 Express Lanes have caused shifts in commuter behavior

The state’s promise -- less congestion and faster travel times during rush hour -- has been fulfilled for many commuters able to pay or carpool, but the new toll system has had an adverse effect for many of the remaining road users. Read more...
Luz Lazo, John D. Harden, December 8, 2018, Washington Post