A CommuterDirect.com or Commuter Store SmartBenefits Personal Account allows you to use employer-provided SmartBenefits to purchase the transit tickets and passes you need for your commute on transit systems that don't accept SmarTrip cards (VRE and MARC Commuter Rail, and MTA Commuter Bus). You will be able to purchase your tickets and passes on CommuterDirect.com or at any Commuter Store or Mobile Commuter Store location.
Before you sign up, you must be registered by your employer in Metro’s SmartBenefits program.
Talk to your employer to find out if you are registered. If you are, your benefits will be assigned to a particular SmarTrip card number. You will need that card number to sign up for a CommuterPage.com or Commuter Store SmartBenefits Account.
How Does It Work? Once you are signed up, your employer-provided transit benefits will automatically be placed in your CommuterDirect.com or Commuter Store SmartBenefits Account each month. You can use the funds in your account to purchase tickets and passes for your commute. You will have the option to allot some of your benefits to your account, and download the rest to your SmarTrip® card.
How Do I Sign Up? On the next few pages, we will ask you for the information needed to set up a SmartBenefits Personal Account. You will be able to assign your SmartBenefits to either CommuterDirect.com or the Commuter Stores. If you already have a CommuterDirect.com account, you will be able to assign your SmartBenefits to it. If not, you will be able to create a new account. Select one of the options below to get started.
Click here to create a new CommuterDirect.com account and get started or if you already have an account with CommuterDirect.com, click here to log in and add SmartBenefits to your account.
Arlington Commuter Stores, Mobile Commuter Stores, CommuterDirect.com Customer Service Call Center, and ART - Arlington Transit Call Center will be closed Monday, January 21, 2019, in observance of Martin Luther King Jr. Day. Odenton and Takoma Langley Crossroads stores will be open. CommuterDirect.com orders placed after 2 p.m. Friday, January 18 will be processed and mailed on Tuesday, January 22.
January 16, 2019, Commuter Store
The concourse at Washington’s Union Station will undergo a makeover beginning in the fall, a project that will double its capacity, relieve crowding and make for a more accessible and comfortable customer experience, Amtrak says. Read more...
Luz Lazo, January 12, 2019, Washington Post