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Customer Service 703-228-RIDE (7433)

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Sign Up for a SmartBenefits Personal Account

A or Commuter Store SmartBenefits Personal Account allows you to use employer-provided SmartBenefits to purchase the transit tickets and passes you need for your commute on transit systems that don't accept SmarTrip cards (VRE and MARC Commuter Rail, and MTA Commuter Bus). You will be able to purchase your tickets and passes on or at any Commuter Store or Mobile Commuter Store location.

Before you sign up, you must be registered by your employer in Metro’s SmartBenefits program.

Talk to your employer to find out if you are registered. If you are, your benefits will be assigned to a particular SmarTrip card number. You will need that card number to sign up for a or Commuter Store SmartBenefits Account.

How Does It Work? Once you are signed up, your employer-provided transit benefits will automatically be placed in your or Commuter Store SmartBenefits Account each month. You can use the funds in your account to purchase tickets and passes for your commute. You will have the option to allot some of your benefits to your account, and download the rest to your SmarTrip® card.

How Do I Sign Up? On the next few pages, we will ask you for the information needed to set up a SmartBenefits Personal Account. You will be able to assign your SmartBenefits to either or the Commuter Stores. If you already have a account, you will be able to assign your SmartBenefits to it. If not, you will be able to create a new account. Select one of the options below to get started.


VRE considers extending Manassas Line

VRE GHX is an 11-mile extension of the Virginia Railway Express commuter Rail service to Gainesville and Haymarket along the Manassas line. Current Manassas Line riders interested in serving on a Community Advisory Committee are invited to take this survey. Read more...
October 8, 2015, VRE

Mobile Commuter Store to return to Pentagon October 21

Construction at the Pentagon has been delayed by weather, and the Mobile Commuter Store (MCS) is currently not able to make its scheduled visits there on Wednesdays. Tentative date to resume service to the Pentagon is October 21. Until then the MCS will set up on Wednesdays in Pentagon City, corner of Hayes and 12th streets, near Pentagon City Metro. The nearest Commuter Store location is Crystal City, just outside the Metro escalators. Read more...
October 2, 2015, Commuter Store

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