Learn More About One-Time Orders

Learn More

Place a single order for transit tokens, tickets, and passes.

  • Accounts: All purchases on CommuterDirect.com® require an account. If you already have an account with us, please log in using the form at the top of the page. If you do not have an account with us, please setup an account so you can have access to all the great features available to CommuterDirect.com® customers.
  • SmartBenefits and fare vouchers: You are able to pay for your purchase using SmartBenefits and fare vouchers. To pay for a One-Time Order with a Payment Voucher, you must have a Credit Card saved in your account. If the Payment Voucher does not cover your total order amount, your credit card will be charged for the remaining balance of your order. SmartBenefits and fare vouchers are due within 10 business days of your order. Please fill out the Fare Voucher Mail-In Form, print it out, and send it in with your fare vouchers within 10 business days of your order date. If we don't receive the Payment Voucher(s) within 10 business days, your order will be charged to your submitted payment account.
  • Shipping Information: Please note there is a shipping charge on every CommuterDirect.com® order each time an order is shipped. The shipping charge, however, will be waived on MARC or VRE orders shipped under the US First-Class Mail option. Bulk shipping rates are available for one-time orders, the rate is based on product quantity and dollar amount. One-time orders placed before 2:00pm EST on a business day will be shipped same day. One-time orders placed after 2:00pm EST or on a non-business day will ship next business day. For more information about our shipping policies, rates, and carriers please visit our Help & Information System.
  • One-time Orders for September Tickets: If you are trying to place a onetime order for a September ticket, please note that the September tickets are not available until 2:00 PM on the 9th of August. Orders submitted before 2:00pm on the 9th of August will be for an August ticket. We encourage you to create a renewable order starting for September. Renewable orders will be automatically sent each month provided there is a valid payment method in your account wallet (SmartBenefits, employer sponsored debit card, credit card, etc.) with no further action required by you.

News...

Bicycle racks at MARC stations to be replaced

There will be no bike racks available on the dates indicated. Any bikes that are attached to the old racks will be removed. Read more...
August 14, 2017, MTA

Metro, wireless carriers announce additional service

Metro and the nation's leading wireless carriers -- AT&T, Sprint, T-Mobile and Verizon Wireless -- today announced the availability of additional wireless voice and data service in the first downtown tunnel segments on the Blue, Orange and Silver lines. Read more...
August 15, 2017, WMATA

Speed restrictions in place for Metrorail

Red, Orange, Silver, and Blue Line riders might have much longer commutes beginning this week. There’s a new, 35 mile per hour speed restriction in place between Medical Center and Union Station, and between Rosslyn and the Minnesota Avenue and Benning Road stations as of Sunday the 13th. Read more...
Stephen Repetski, August 14, 2017, GGW