Place a single order for transit tokens, tickets, and passes.
- Accounts: All purchases on CommuterDirect.com® require an account. If you already have an account with us, please log in using the form at the top of the page. If you do not have an account with us, please setup an account so you can have access to all the great features available to CommuterDirect.com® customers.
- SmartBenefits and Employer Debit Cards: You are able to pay for your purchase using SmartBenefits or Employer Debit Cards if your employer provides these transit benefits and you are registered for them. You must have a personal credit card saved in your account to secure a SmartBenefits promise.
- Shipping Information: Please note there is a shipping charge on every CommuterDirect.com® order each time an order is shipped. The shipping charge, however, will be waived on MARC, MTA Commuter Bus, or VRE orders shipped under the US First-Class Mail option. Bulk shipping rates are available for one-time orders, the rate is based on product quantity and dollar amount. One-time orders placed before 2:00pm EST on a business day will be shipped same day. One-time orders placed after 2:00pm EST or on a non-business day will ship next business day. For more information about our shipping policies, rates, and carriers please visit our Help & Information System.
- One-time Orders for February Tickets: If you are trying to place a onetime order for a February ticket, please note that pass availability is based on the shipping date, and orders that will be shipped before the 11th will be for the current month's (January's) passes. We encourage you to create a recurring order starting for February. Recurring orders will be automatically sent each month provided there is a valid payment method in your account wallet (SmartBenefits, employer sponsored debit card, credit card, etc.) with no further action required by you.
Martin Luther King Jr. Day Holiday
Arlington Commuter Stores, Mobile Commuter Stores, CommuterDirect.com Customer Service Call Center, and ART - Arlington Transit Call Center will be closed Monday, January 21, 2019, in observance of Martin Luther King Jr. Day. Odenton and Takoma Langley Crossroads stores will be open. CommuterDirect.com orders placed after 2 p.m. Friday, January 18 will be processed and mailed on Tuesday, January 22.
January 16, 2019, Commuter Store
Union Station prepares for a concourse makeover
The concourse at Washington’s Union Station will undergo a makeover beginning in the fall, a project that will double its capacity, relieve crowding and make for a more accessible and comfortable customer experience, Amtrak says. Read more...
Luz Lazo, January 12, 2019, Washington Post