Place a single order for transit tokens, tickets, and passes.
- Accounts: All purchases on CommuterDirect.com® require an account. If you already have an account with us, please log in using the form at the top of the page. If you do not have an account with us, please setup an account so you can have access to all the great features available to CommuterDirect.com® customers.
- SmartBenefits and fare vouchers: You are able to pay for your purchase using SmartBenefits and fare vouchers. To pay for a One-Time Order with a Payment Voucher, you must have a Credit Card saved in your account. If the Payment Voucher does not cover your total order amount, your credit card will be charged for the remaining balance of your order. SmartBenefits and fare vouchers are due within 10 business days of your order. Please fill out the Fare Voucher Mail-In Form, print it out, and send it in with your fare vouchers within 10 business days of your order date. If we don't receive the Payment Voucher(s) within 10 business days, your order will be charged to your submitted payment account.
- Shipping Information: Please note there is a shipping charge on every CommuterDirect.com® order each time an order is shipped. The shipping charge, however, will be waived on MARC or VRE orders shipped under the US First-Class Mail option. Bulk shipping rates are available for one-time orders, the rate is based on product quantity and dollar amount. One-time orders placed before 2:00pm EST on a business day will be shipped same day. One-time orders placed after 2:00pm EST or on a non-business day will ship next business day. For more information about our shipping policies, rates, and carriers please visit our Help & Information System.
- One-time Orders for November Tickets: If you are trying to place a onetime order for a November ticket, please note that the November tickets are not available until 2:00 PM on the 9th of October. Orders submitted before 2:00pm on the 9th of October will be for an October ticket. We encourage you to create a renewable order starting for November. Renewable orders will be automatically sent each month provided there is a valid payment method in your account wallet (SmartBenefits, employer sponsored debit card, credit card, etc.) with no further action required by you.
Look for CommuterDirect.com customer satisfaction survey
CommuterDirect will be conducting a confidential online survey of customers who have purchased from the website. The survey will be emailed to you from CommuterDirect during the week of November 6th. If you agree to complete the survey, it will take about ten minutes of your time, and you will be entered into a drawing for an opportunity to win a prize!
October 10, 2017, CommuterDirect.com
Metro will open early Oct. 22 for Marine Corps Marathon
Metro will open at 6 a.m. Sunday -- two hours earlier than usual -- to accommodate the 30,000 people expected to travel to Arlington for the race, which officially starts at 7:45 a.m. Read more...
Martine Powers, October 16, 2017, Washington Post