Learn More About One-Time Orders

Learn More

Place a single order for transit tokens, tickets, and passes.

  • Accounts: All purchases on CommuterDirect.com® require an account. If you already have an account with us, please log in using the form at the top of the page. If you do not have an account with us, please setup an account so you can have access to all the great features available to CommuterDirect.com® customers.
  • SmartBenefits and fare vouchers: You are able to pay for your purchase using SmartBenefits and fare vouchers. To pay for a One-Time Order with a Payment Voucher, you must have a Credit Card saved in your account. If the Payment Voucher does not cover your total order amount, your credit card will be charged for the remaining balance of your order. SmartBenefits and fare vouchers are due within 10 business days of your order. Please fill out the Fare Voucher Mail-In Form, print it out, and send it in with your fare vouchers within 10 business days of your order date. If we don't receive the Payment Voucher(s) within 10 business days, your order will be charged to your submitted payment account.
  • Shipping Information: Please note there is a shipping charge on every CommuterDirect.com® order each time an order is shipped. The shipping charge, however, will be waived on MARC or VRE orders shipped under the US First-Class Mail option. Bulk shipping rates are available for one-time orders, the rate is based on product quantity and dollar amount. One-time orders placed before 2:00pm EST on a business day will be shipped same day. One-time orders placed after 2:00pm EST or on a non-business day will ship next business day. For more information about our shipping policies, rates, and carriers please visit our Help & Information System.
  • One-time Orders for April Tickets: If you are trying to place a onetime order for an April ticket, please note that the April tickets are not available until 2:00 PM on the 9th of March. Orders submitted before 2:00pm on the 9th of March will be for a March ticket. We encourage you to create a renewable order starting for April. Renewable orders will be automatically sent each month provided there is a valid payment method in your account wallet (SmartBenefits, employer sponsored debit card, credit card, etc.) with no further action required by you.

News...

Laurel wins fight to keep historic MARC station

Maryland and CSX Transportation have agreed to allow the construction of a new MARC stop in Howard County, while keeping  current levels of service at the historic Laurel station, just a few blocks south. Read more...
Luz Lazo, March 24, 2017, Washington Post

VRE cancels Gainesville, Haymarket expansion

Virginia Railway Express is now shelving any further study of an expansion to Gainesville or Haymarket for the foreseeable future, opting instead to move ahead with plans to overhaul its Broad Run station. Read more...
Alex Koma, March 17, 2017, Inside NoVa

SafeTrack Surge 13 extended

Metro is extending SafeTrack Surge #13 by three days to make up time lost during Tuesday's winter storm and the wind and cold temperatures that followed. Read more...
March 17, 2017, WMATA