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- Accounts: All purchases on CommuterDirect.com® require an account. If you already have an account with us, please log in using the form at the top of the page. If you do not have an account with us, please setup an account so you can have access to all the great features available to CommuterDirect.com® customers.
- SmartBenefits and Employer Debit Cards: You are able to pay for your purchase using SmartBenefits or Employer Debit Cards if your employer provides these transit benefits and you are registered for them. You must have a personal credit card saved in your account to secure a SmartBenefits promise.
- Shipping Information: Please note there is a shipping charge on every CommuterDirect.com® order each time an order is shipped. The shipping charge, however, will be waived on MARC, MTA Commuter Bus, or VRE orders shipped under the US First-Class Mail option. Bulk shipping rates are available for one-time orders, the rate is based on product quantity and dollar amount. One-time orders placed before 2:00pm EST on a business day will be shipped same day. One-time orders placed after 2:00pm EST or on a non-business day will ship next business day. For more information about our shipping policies, rates, and carriers please visit our Help & Information System.
- One-time Orders for September Tickets: If you are trying to place a onetime order for a September ticket, please note that pass availability is based on the shipping date, and orders that will be shipped before the 11th will be for the current month's (August's) passes. We encourage you to create a recurring order starting for September. Recurring orders will be automatically sent each month provided there is a valid payment method in your account wallet (SmartBenefits, employer sponsored debit card, credit card, etc.) with no further action required by you.
Pay up or hit the road, Md. transit officials tell W.Va.
“The State of Maryland cannot continue to absorb the cost of transit services provided outside of the State at the expense of Maryland taxpayers,” reads a statement posted online by the Maryland Department of Transportation. Read more...
Bruce DePuyt, August 19, 2019, WTOP
How's work going at closed Blue, Yellow Line stations?
During a tour Thursday of the construction zone at the Van Dorn Street station, Metro General Manager Paul Wiedefeld said the transit system and its contractor are still “in pretty good shape” to reopen all six stations south of Reagan National Airport in a month without any need for additional single-tracking delays at Van Dorn Street. Read more...
Max Smith, August 8, 2019, WTOP