Commuter Direct - Help & Information

Help Index

Split Payments

What are they?

CommuterDirect.com features the ability to split the total cost of an order between a credit card and an employer-sponsored debit card, SmartBenefits, or vouchers (One-Time and Renewable Orders).

How does it work?

On the Payment Methods tab of the My Account page, you can add SmartBenefits, vouchers, and as many authorized employer-sponsored debit cards as you'd like. Once you begin the One-Time Order checkout process, you'll have an opportunity to select up to two payment methods of different types. If you have a positive credit balance in your account (e.g., because of SmartBenefits that have been credited to you), you can also use these credits to pay for all or part of your one-time order. 

For Renewable Orders, you can choose a default payment method, as well as, an employer-sponsored debit card option. Your debit card cannot be your default payment method.

Customers choosing to use split payment methods are solely responsible for the upkeep of their Renewable Orders, and release CommuterDirect.com from any onus, liability, or monetary penalties caused by an order being billed to a default payment method when a debit card is declined or SmartBenefits or vouchers are not received for any reason.

Top of Page