Commuter Direct - Help & Information
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Who is eligible to have a SmartBenefits personalized account?
In order to be eligible for a Commuter Store or CommuterDirect personalized account, riders must:
- Work for an employer that participates in the WMATA SmartBenefits program
- Have or be willing to get a registered SmarTrip card, and
- Purchase VRE, MARC, or MTA Commuter Bus tickets from an Arlington County based Commuter Store or be willing to establish a recurring mail order account with CommuterDirect