Commuter Direct - Help & Information

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How do I use Smart Benefits with CommuterDirect.com?

You will be able to purchase tickets by mail online at www.CommuterDirect.com. You will have to first set up a CommuterDirect account. CommuterDirect will then automatically apply your transit benefits to your CommuterDirect account. Once you identify your ticket needs, either through a recurring order or a One-Time Order, your tickets will be mailed. Recurring orders will be mailed between the 11th and 22nd of each month. If your transit benefit does not cover the full purchase price of your order, CommuterDirect will charge the remaining balance to the credit card you have on file with your account.

Step-by-step video (3 minutes)

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