Help Index

How do I use Smart Benefits with

You will be able to purchase tickets by mail online at You will have to first set up a CommuterDirect account and allocate SmartBenefits funds to through WMATA. The previous subtopic describes how to set up the link; once it is set up, allocated benefits are applied to the customer's account each month on or about the 22nd. Once you identify your ticket needs, either through a recurring order or a One-Time Order, your tickets will be mailed. Recurring orders will be mailed between the 10th and 22nd of each month. If your transit benefit does not cover the full purchase price of your order, CommuterDirect will charge the remaining balance to the credit card you have on file with your account.

Top of Page