Commuter Direct - Help & Information

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What is the SmartBenefits personalized account service?

The CommuterStore and CommuterDirect are working with WMATA to make SmartBenefits (electronic employee transit benefits) available to riders via a personalized transit account. With the personalized SmartBenefits account, riders will be able to access their transit benefits at an Arlington County Commuter Store or through a mail order account with CommuterDirect to purchase tickets without having to use paper fare vouchers.

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