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How do I change my benefit allocation or cancel my SmartBenefits account?

You can change the amount of your transit benefit allocation to your SmartBenefits account at any time online at with your SmarTrip card, username and password. If you reduce your allocation to $0, your account will simply no longer be funded. If you change employers, your previous employer will drop you from the SmartBenefits program, discontinuing additional funding to your account. If you are registered with CommuterDirect for a recurring mail order, you must also go to and cancel or change your account status. Changes to personalized accounts must be made before the 10th of each month for the next month's benefits.

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